Would You Buy a Used Car From This Investment Banker?

by Lanny Goodman on November 11, 2009

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I love this picture.

It fairly oozes sincerity, humility and aw shucks integrity.

Of course, unless you’ve been on vacation in Zimbabwe, you know this is Lloyd Blankfein, CEO of Goldman Sachs taken from an article in the Huffington Post by Ryan McCarthy.

You know, the one who sanctimoniously told us a couple of days ago that Goldman Sachs was “doing God’s work.”  

Please.

Today, the Goldman Sachs spinmeisters are telling him to explain to the unenlightened who think that a company that invents securities that no one can understand, with risks no one can assess, insured by companies that can’t cover their losses and sells them to companies who ought to know better is not in the public interest, that the billions GS rainmakers earn in “bonuses” is because “The people of Goldman Sachs are among the most productive in the world.”  

Unfortunately, they appear to be primarily productive at doing what I just described.

Of course, if you’ve got a goose the size of the Chrysler building laying eight hundred pound golden eggs, it would be naive to assume that the owners of said goose are simply going to roll over the first time their game comes under some scrutiny.  Quite the contrary.  When you control the kind of fungolas these guys do, you can afford the best legislation money can buy.  

And, if you’ve been following the news, Congress is having a pre-holiday sale…all the Representatives and Senators are on sale, but don’t leave home without your Amex card as prices seem to start in the seven figures.

You would think, however, that given the level of PR talent these guys can afford, they would come up with something more credible than “we’re doing God’s work.”  Are they hoping that the Tea Baggers will ride to their rescue because of a reference to God?

I guess when you own Wall Street and the Treasury Department (thank you Tim Geitner!) then you really don’t have to worry very much about what the great unwashed think about you.  Certainly no need to waste any of those hard-earned billions on a bunch of dumb PR flacks who demonstrably if they had any brains would be working at GS (very productively) and making real money. 

Do you every get the feeling that the world has slipped on its axis and that the inmates have taken over management of the asylum?

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On the Nature of Belief

by Lanny Goodman on September 10, 2009

Beliefs.

Everyone has them.  They are essential to our ability to function.  We have to believe the sun will come up tomorrow.  We have to believe there is some logic behind life’s mysteries and tragedies.  

But the last few months in the United States, we have seen appalling evidence of how badly people believe.  We have seen senior Senators and Congresspeople lying through their teeth because legislation is being proposed that violates their beliefs.  We have seen so called Town Hall meetings turn into near riots because people appear to be terrified that something will be done that violates their beliefs.  TV and radio personalities have been spewing an astonishing and revolting litany of fear and hatred because they feel their beliefs are being threatened.

All these examples are symptoms of people who do not believe well.  

What is believing well?

It’s simple.  We believe well when we have the courage to acknowledge that believing something doesn’t make it true.

This statement may appear paradoxical, that of course if we believe something to be true, to us it’s true.  Yes, that is the nature of belief.  But I could believe the sun circles the earth and that the earth is flat, and for centuries, intelligent, educated people believed both those things.  Those beliefs did not reflect the reality.  

Catholics believe their God is different from that of the Lutherans, Methodists, Episcopalians and so on.  The Jews have their own God, the Muslims theirs, the Hindus a whole panoply of Gods.  All firmly believe their God is the only true God.  I’m sorry, but they can’t all be right.

Our beliefs in “ultimate reality” are where we go astray in our belief process.  More trivial items are easy to deal with.  I believe Joe’s Pizza is at the corner of Main and Oak Streets.  My friend believes it’s in the next block.  Am I going to destroy my friendship over the matter?  Of course not.  I’m willing to acknowledge that just because I believe that Joe’s is at Main and Oak, I may be wrong.  I understand that my belief is not equal to objective, verifiable truth and I remain open to the alternate possibility.  That’s easy.

But the problem with ultimate reality is there is no objective, verifiable truth.  Every religion tries to make its case for verifiability, but the hard reality is that what happens after death, what’s beyond the universe, why are we born, age and die, are we alone in the universe, why do life, time, entropy, the expansion of the universe exist are all questions to which we have no answers.  We only have beliefs.

The difficulty in believing well is acknowledging that there may not be a heaven or hell, Christ may not have been the Son of God, Mohammed may have just been a great salesman, and the great teachers and “saints” of the east may be as deluded as the rest of us requires courage and the willingness to live in existential ambiguity.  

Where is there any evidence that human beings even have the capacity to perceive ultimate reality?  Even the Buddhists and Vedic mystics acknowledge in their framework that the highest levels of consciousness are not sustainable in a human body.

What believing well gives us is an open mind and an open heart.  Having worked through the fear of living with life’s existential ambiguity, we can live in freedom from the known and therefore be able to see and assess without the constraint of a belief system that does not permit us to even consider alternatives.  In fact, we immediately (and rightly) become intensely suspicious of anyone who tries to sell us a belief system in which all other options are taboo.

When we believe well, we are also disinclined to kill and maim our fellow human beings because they believe something different from ourselves.  When we have acknowledged life’s fundamental ambiguity, it is clear that we have no right to deny others their beliefs since we have no way of verifying that we are in fact right and they are in fact wrong.

When life is viewed from this point of view, the rabid reactions that so many human beings manifest when they feel their beliefs are being threatened are easily understood.  They are manifestations of fear.  At some level, existential terror is not an overstatement.  

One could say that fear is a part of life, it’s biological and unavoidable and in many cases desirable.  I disagree wholeheartedly.  I have known fear, I have known what it means to have one’s life circumscribed by fear and I have known life with very nominal and completely manageable fear.  There is no intrinsic benefit to fear.  It robs us of our ability to be proactive.  Fear is like a computer virus of the mind that locks us in an endless loop.  It is stressful to the physiology.  In fear we lose our autonomy, our ability to listen and hear, our ability to learn, our ability to expand and grow, even our ability to love.  

Fear causes us to close down, shut off our minds, our reason, our intuition.  It causes us to close our hearts lest we be hurt.  None of these things are life affirming, life supporting or help us becoming more conscious and aware.  Further, fear triggers violence.  History shows us that more wars have been fought over religion than any other cause.  How much suffering in the world has our beliefs caused?  It is incalculable.  

You may believe that global warming is a hoax.  A lot of intelligent people do.  You may equally adamantly feel it is the greatest threat humanity has ever faced.  How are we to move forward as a species if we remain intransigent in our beliefs?  Are the changes necessary to minimize our footprint on the planet so terrifying?  Are the consequences of failing to do so, so terrifying?  At some level, the answers to both questions are legitimately, “yes”.  At another level, it doesn’t take belief to understand cause and effect is a property of manifest reality.  That is easily verifiable.  Either way we respond to the environmental situation will produce effects that everyone on the planet will have to live with.  

So what?

Yes, people’s lives will be disrupted, in some cases tragically so.  This is also true of crossing the street.  As human beings, we struggle to understand what is going on around us and to instigate causes that produce desirable effects.  

The big New York banks created causes that for many people in the world have created tragic effects.  Bernie Madhoff created causes that produced hugely dislocating effects for hundreds, probably thousands of families.  An airplane goes down and hundreds of lives are snuffed out in a second.  A car bomb decimates a marketplace in microseconds.  Someone wins the lottery who has never had two nickels to rub together in their lives.

My point is this, we are all leaves tossed on an unpredictable sea of cause and effect.  We cannot know from one minute to the next if we will be struck down physically, financially, professionally, emotionally, relationally or that the person standing next to us will be.  Beliefs are our bulwarks against this uncertainty.  But when we grasp onto these beliefs because really assimilating the reality that our lives are truly “dust in the wind”, we become closed, violent, entropic.  We breed fear in others and worst of all, become easy prey for those demagogs who resonate with our beliefs but encourage us to be closed to serve their own ends.

Should we have beliefs?  Of course.  Should we o
rder our lives around those beliefs?  Again, of course.  Should we work and strive to persuade others to share our beliefs?  Yes.  But we should also acknowledge that believing something does not make it so.  Then we can be passionate, but not violent, we can be persuasive, but honor the integrity of others.  We can act in ways that further the influence of our beliefs, but we will be less inclined to lie, manipulate, and disrupt movement when we acknowledge the limitations of our own beliefs.

One of the symptoms we see in the US of not believing well is that political dialogue has become virtually non-existent.  It is taboo in American society to discuss politics and religion, because politics has become religion.  Conservatives believe that the unfettered market is God and Milton Friedman is his prophet.  Liberals feel that compassion for the less well off is the soul of goodness and that society should be geared to the lowest common denominator (as long as it doesn’t effect their lifestyle).  Driven by these beliefs, which cannot be questioned, cannot be assessed critically, the flaws, strengths and weaknesses cannot be rationally explored and dialogue is impossible.  

The result is ranting and raving, deceit, violence where more than ever before is needed alignment, consensus, collaboration.  From Aesop to Patrick Henry, the phrase “united we stand, divided we fall” has never been more true.  Believing badly is the barrier that makes a  United States, a United Nations, a Global Village difficult and perhaps ultimately impossible.  

We will live well as a species only when we believe well.  We will believe well only when we have conquered our fears.  

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Manifesto for the Propagation of a New Discipline of Self-Management

July 18, 2009

Last October, I drafted the above manifesto which I made available on one of my other sites (managementtech.com).  It occurred to me today that I should have posted it on my blog.  So here it is:
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Manifesto for the Propagation of a New Discipline of Self-Management
Whereas:
Organizations exhibit a wide variety of dysfunctions that undermine their ability [...]

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The SOLAR Revolution is here!

July 9, 2009

You heard it here first…the SOLAR revolution is upon us.

No, I’m not talking about arrays of silicon on your roof or giant propellers whirring in your backyard.  I’m talking about the death of one of the most cherished and persistent of the traditional management artifacts: the job description.

If ever there was an icon of the [...]

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A Great Example of Recession Adaptation

June 1, 2009

My old friend and rock climbing buddy Bart Berry in San Diego has become a successful consultant but found himself struggling as his clientele began cutting back a couple of years ago.  Finally as the recession got really rolling and a lot of people were starting to get hurt he got a great idea:  Put [...]

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Recession: Prepare Now for the Next Upswing

May 13, 2009

The signs are all around.  Benanke is predicting the recession ending later this year.  Many entrepreneurs I’ve spoken with tell me business is showing very early signs of movement.
If you’ve ever been surfing or body surfing, you learn one thing very quickly: those waves are coming in a lot faster than you can swim. There [...]

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Is Strategic Planning Still Relevant in a Down Economy?

April 20, 2009

This is a very important subject because so many companies appear to be in reactive mode.

But I’ll make it short.

The answer is yes, of course.  Strategic planning is about exercising the God-like ability with which human beings have been endowed for turning dreams into realities.  The starting point of strategic planning is vision: what do [...]

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What to do When What You’ve Been Doing Isn’t Doing it Any More

March 14, 2009

Ah, recession…it fulfills my motto in life, “Not always fun, but never dull.”

In some ways a recession can be defined as that period of time in which you find yourself wishing you had done three years ago the things that would be making a difference in what you’re experiencing now.  Sadly, success hides a multitude [...]

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Corporate Death Penalty

February 27, 2009

At various times in my life I have vacillated on the moral dimension of the death penalty and finally came down on the side of approving of it.  There are some human beings who have committed acts which should cost them the right to exist.  I suspect most business leaders feel similarly.  However, I would [...]

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Emotional Safety

February 21, 2009

In a meeting the other day at a client’s office, we were discussing collaboration and what happens when the collaborative dynamic breaks down.  People get defensive, offensive and confrontational which makes things very unsafe.  This particular client is in the construction industry and has a full time safety manager, safety coordinators on every job site [...]

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