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When Systems Go Non-Linear

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We are reminded today of the old Chinese curse, "May you live in interesting times!"

We are in interesting times indeed.  What makes for interesting times is non-linearity.  In other words when a system that has been functioning in a linear, predictable way suddenly or not so suddenly, the system goes haywire and predictability disappears.  

We are in one of those times.  These times are characterized by dislocation, pain, and uncertainty.  What to do?

First of all, dealing with what's real is essential.  As human beings we love to stick our heads in the sand and pretend "This isn't happening!"  The people who bought homes an hour and a half from work because that's the only place they could afford the mortgage are now between a rock and a hard place because of the price of gas.  Can't sell the SUV, can't sell the house.

Dealing with what's real means tackling the problem head-on and not assuming it's going to get better somehow.

If you're not sure what to do, talk to people, solicit ideas.  Run experiments so you can gather real-world information.  If you are a business person whose business has gone non-linear, while not fun, is inevitably a source of new and creative opportunities.  Chances are if your business has gone non-linear, others have as well.  What can you do to help them?

Interesting times are actually the times of greatest opportunity.  But not for the complacent or faint of heart. 


When was your last "ah-ha!" moment?

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When was the last time you had an "ah-ha!" moment?

Seems as though they come in two versions.  The first version is when your worldview shifts.  These ah-has are usually permanent.  Once things have shifted, they don't ever go back.  Discovering complexity theory was that for me, the notion that all systems have a natural tendency to self-organize.  Head slappers.

The other type is more ephemeral and usually an observation or insight on ourselves or our organizations.  These are at least as if not more important but have a tendency to slip away quickly.  If you've ever flown on a day with low overcast skies and as the plane takes off, at some point gets above the cloud deck into astonishing sunlight.  Sooner or later, however the plane begins its decent back into the murk.  So it is with these moments of insight.

How to somehow insure that these insights are not lost?  

1) Write them down.
2) Act on them.  Now.

That's what you can do in my experience.

I had one today.  And I'm acting on it by writing this blog.

The insight was this: The output of my work is not nearly as creative as the output of my brain.  

Anyone else ever share this reality?  (Raise your hand.) 

There is a reason for this, actually, but it is a problem that is amenable to process improvement.  Here's the issue:

Accomplishing anything involves two design problems:  the first is the design of what you would like to create.  The second design problem is how to execute the results of the first design problem.  What normally happens is one of two things:

1. We start trying to figure out the second design problem concurrent with the first design problem.  This turns the whole exercise into a fur ball and typically fatally compromises both the quality of the vision and the quality of execution.

2. We get so bogged down in the details of execution that the execution is late or never gets done at all and as a result we don't innovate at anything like the pace either of which we are conceptually capable or that we need to to maximize mining of our markets.

Solutions:

1. Never worry about execution during the creative design phase.

2. Build the organizational infrastructure for execution.  Hire an assistant, hire a project manager, contract with an agency, bring in a temp, set up an office space, put up a big bulletin board, do whatever you need to do to capture those ideas and get them executed quickly.

3. Engrave the following mantra in your brain: "The Key to Innovation is Miniaturization."  Execute all your ideas on a small scale.  They will execute much more quickly, you won't got bogged down with budget discussions, accountants and lawyers won't get involved (and no one can shut down execution faster than lawyers and accountants) and if the idea turns out to be a dud, so what?  The cost was relatively trivial.  If it actually works, then put more resources behind it and push.  Your worst enemy is your own organization.  

It's worth remembering that the fundamental imperative behind every organization is to make sure that absolutely nothing new ever happens.  To get something new happening you have to push people out of their comfort zones, or (if you're smart) pull people out of their comfort zones.  Bring a wild new idea to the table and everyone's brakes lock.  Bring a proven concept to the table and people will at least listen and chances are someone will get excited and pick up the ball and start to run.

Now I've got to go figure out how to apply this wisdom to my own life and business!

Lanny Goodman, CEO
Management
Technologies Inc.

414 1/2 Central Ave SE
Suite 4
Albuquerque NM 87102
(505) 884-7300

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This page is a archive of recent entries in the Innovation category.

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